Uncovering Law Firm Cost Recovery Data

By John Gilbert, senior vice president, nQueue

It’s an old cliché, but for law firms it still holds true that a dollar saved (or billed) is a dollar earned. In response to the recession and client pressure, law firms have become more focused on costs and more sophisticated about developing metrics around those. Many have focused their efforts on cost recovery strategies, and there have been a number of industry surveys over the years on expense data capture. However, those numbers have rarely focused on actual law firm capture and billing rates. That has now changed…

John Gilbert is Senior Vice President at nQueue, a provider of cost recovery and document scanning and routing solutions worldwide. He can be reached at jgilbert@nQueue.com.