Reach New Performance Levels

When you deploy proven document management for law firms, you can realize a host of benefits that lead to improved profitability. nQueue’s InfoRoute document scanning solution uses a unique technology and interfaces that deliver a full range of features and functionality:

Information Technology

        • Flexible interfaces embed into MFDs, tablets or terminal devices.
        • Data and reports can be accessed from any browser at any time.
        • InfoRoute integrates seamlessly with most document management, time-and-billing and accounting systems.

Support

        • nQueue provides dedicated remote support for increased uptime.
        • More than 96% of support calls are resolved over the phone or online.
        • Our “Buy-It-Once” program gives you access to all software upgrades at no charge.

Administration

        • Captures all data and requires little training.
        • Collects all expense data from internal devices, including print, copy, and scan, and external cost regardless of where they occur.
        • Manage scanned documents easily by capturing, formatting, routing and controlling scans.
        • An intuitive user interface makes it easy to use for attorneys and staff.
        • Facilitates fast and accurate input.
        • Customizable reports provide insight into all costs to make better-informed decisions.
        • Access information about where and how equipment is being used so you can improve resource deployment.
        • Usage information helps you manage vendors and facilitates better service.

Finance

        • Automated exception handling sends an email and link so users can correct issues and produce more accurate billings and fewer write-offs.
        • Manage and control on-site/off-site space and paper retention to reduce paper-related costs.
        • Facilitate quicker invoicing and better expense management by automatically and accurately importing shipping, research, travel and other third-party bills.
        • Flexible reporting provides insight on any number of issues and facilitates better financial projections and decisions.

nQueue’s document management for law firms provides unmatched business intelligence. InfoRoute helps you understand and improve firm profitability by matter, client, practice group, office and more. It provides cost and scan data to improve billing and collection, enhance decision making and process workflow.

Contact us today for a no-obligation consultation of your specific requirements. We’ll take the time to understand how your firm currently works so we can recommend improvements in your workflows

What Our Clients Are Saying

“I love nQueue! While [their competitor] over-promises features and then does not deliver on their promise, we have been extremely happy with nQueue’s products and services.”

“nQueue listens to their clients, and appreciates client feedback and any ideas we present for future enhancements.”

“I never have a problem when I call. Thank goodness it is not often but always have great service from anyone I speak with.”

“nQueue support is fantastic!”

“[Your team member] was really great to work with on our upgrade. Everything went smooth and when it didn’t he took care of any issues that came up.”

“[Your team member] assisted with our equipment refresh from Canon to Xerox devices. As always, she extended herself well beyond my expectations. She made herself fully available for pre and post install conferences as well as throughout the day of install. She worked over the weekend to confirm that all transaction types were being captured through nQueue reporting during our test phase and she reconnected with me on install day to address outstanding items. Our rollout would not have been nearly as successful without her involvement. Excellent responses and resolutions throughout the upgrade process!”

“I just wanted to pass on that we did a conversion this weekend relating to our Billback login IDs. [Your team member] was responsible for the work on your end and she did a great job, putting in a lot of good work with strong attention to detail.”

“Thanks for the 5 star service!”

“You don’t often see people calling you to come do a health check on the system. nQueue is very proactive. They are willing to spend resources to make sure we are happy.”

“nQueue has enabled us to be more systematic about how we plan our resources and has enabled us to better manage the expectations of our internal clients. Ultimately, it has freed up precious time, so that we can look at other ways to add more value and deliver an excellent end product.”

“Thanks very much. I appreciate how promptly you respond to and resolve problems and your professionalism, as well as the good training that you have provided in a very professional manner.”

“[Your team member] has been so nice and so easy to work with! I’ll tell you, if everybody at my job was this easy, my job would be a million times easier!”

“Our firm is very pleased with your product and the professional support we have received through the years.”

“The people of nQueue have always been instrumental with help anytime I have called.”

“We have been very pleased all along the way with your product and services.”